My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue. What is the name of your email that you use with the yoga?
okay, thank you. Is that your microsoft account user name also?
yes, I can do that. It will be a few minutes before I can call.
I just sent a text to that number to reset your password ***** the computer. Let me know the code when you get the text please.