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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a flash drive that worked yesterday but isn't even

Customer Question

I have a flash drive that worked yesterday but isn't even showing as a drive today on my computer. What can I do to get this flash drive working again. REALLY NEED THE INFORMATION ON IT!!! HELP!!!
Submitted: 1 year ago.
Category: Computer
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please try this :

Insert your flash drive into your computer and go to device manager (in run type devmgmt.msc) In Device manager go to Universal serial bus controllers It should list the flash devicce that you have connected to your computer.

now Right click and then click Uninstall.

Remove the USB drive and restart your system. Try connecting the device again. this should solve the problem.

let me know the results please

Thank you

Customer: replied 1 year ago.
I have several showing. How do I know which it is?
Expert:  Mr.Med replied 1 year ago.

Please download teamviewer from www.teamviewer.com and Install then run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and check this for you.

note : do not close teamviewer

Thank you

Customer: replied 1 year ago.
The app keeps crashing...
Expert:  Mr.Med replied 1 year ago.

can you try again please

thanks

Customer: replied 1 year ago.
Could it be my Norton keeping it from loading?
Customer: replied 1 year ago.
Got it.... ID - 149 149 767 Password ***** 4721
Expert:  Mr.Med replied 1 year ago.

great! hold on please

Customer: replied 1 year ago.
That didn't work.....
Expert:  Mr.Med replied 1 year ago.

can you run again teamviewer please

thank you

Customer: replied 1 year ago.
149 149 767 5831
Customer: replied 1 year ago.
5831 is the password
Expert:  Mr.Med replied 1 year ago.

teamviewer is not running on your computer, can you run it again and send me your new password

thank you

Expert:  Mr.Med replied 1 year ago.

It looks like you are away. When you are available, please reply at the box below to continue.

Customer: replied 1 year ago.
2139
Expert:  Mr.Med replied 1 year ago.

Hope it work, let me know the results

Customer: replied 1 year ago.
Didn't work.....Password *****
Expert:  Mr.Med replied 1 year ago.

hold on please

Expert:  Mr.Med replied 1 year ago.

You can try to restore your windows 7 by following these steps :

  • click Start > All Programs > Accessories > System Tools program group.

  • Click on the System Restore program icon.

  • Click Next > on the Restore system files and settings window


  • Choose the restore point that you want to use. You should use the restore point with a date when you still don't have this problem that you are facing now.

Hope this help

Customer: replied 1 year ago.
Didn't help....Password *****
Expert:  Mr.Med replied 1 year ago.

I fear I am not making progress with this case, and cannot necessarily deliver what you are seeking,
so I must Opt Out, with sincere regrets. If and when another Expert takes up the case, you ought to receive a notification email.

if we cant help you solve the issue you will be entitled to a full refund.

Thank you