Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, Please try this :
Insert your flash drive into your computer and go to device manager (in run type devmgmt.msc) In Device manager go to Universal serial bus controllers It should list the flash devicce that you have connected to your computer.
now Right click and then click Uninstall.
Remove the USB drive and restart your system. Try connecting the device again. this should solve the problem.
let me know the results please
Please download teamviewer from www.teamviewer.com and Install then run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and check this for you.
note : do not close teamviewer
can you try again please
great! hold on please
can you run again teamviewer please
teamviewer is not running on your computer, can you run it again and send me your new password
It looks like you are away. When you are available, please reply at the box below to continue.
Hope it work, let me know the results
hold on please
You can try to restore your windows 7 by following these steps :
Hope this help
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