I'm sorry about the issue. Was it working previously?
Is there any error or message?
Did someone burn this DVD-R recordable disk?
Are you able to play a regular DVD disk?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Is there any error or message when playing it on the computer? Can I connect remotely to your computer, so I can fix this issue directly on your computer together with you? Please reply at the box below. Thank you.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
1. Click on the website below in order to connect remotely with me:
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.Please reply at the box below. Thank you.