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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do i play dvd-r on windows 7?

Customer Question

how do i play dvd-r on windows 7?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Was it working previously?

Is there any error or message?

Did someone burn this DVD-R recordable disk?

Are you able to play a regular DVD disk?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
i transferred vhs home movies to dvd-r with a sony recorder. They play fine on that device. I want to play/record them on my lap top.
Expert:  Viet - Computer Tech replied 1 year ago.

Is there any error or message when playing it on the computer? Can I connect remotely to your computer, so I can fix this issue directly on your computer together with you? Please reply at the box below. Thank you.

Customer: replied 1 year ago.
you can connect.
Expert:  Viet - Computer Tech replied 1 year ago.

Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=53f37c0f-8a6f-4600-971b-f2827f1044cb

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Computer Tech replied 1 year ago.

1. Click on the website below in order to connect remotely with me:

http://tinyurl.com/qdqw7c5

2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.
3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
Please reply at the box below. Thank you.

Customer: replied 1 year ago.
personal material on dvd
Expert:  Viet - Computer Tech replied 1 year ago.

1. Click on the website below in order to connect remotely with me:

http://tinyurl.com/qdqw7c5

2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.
3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
Please reply at the box below. Thank you.