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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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We own UPS store in Katy, TX. We have Konica Minolta printer

Customer Question

We own UPS store in Katy, TX.
We have Konica Minolta printer model BuzHub C 554 for last 3 years.
We were scan and e-mail from this printer.
Since last month we are not able to do this. We checked with Konica who advises us that there has been some change by Google and hence printer is not scanning and e-mailing.
What do we do to let printer scan & e-mail again?
Pat Patel
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason