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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 34678
Experience:  Over 20 years of consulting to the IT industry
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Want to reset password on other account Mosley on this

Customer Question

want to reset password ***** other account Edward Mosley on this computer
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Just to clarify, you are trying to sign into your Comcast account correct?

Customer: replied 1 year ago.
Expert:  Richard replied 1 year ago.

Thank you

Can you click on my link below and follow the onscreen instructions to reset your password

http://www.xfinity.com/password

Once done, use this new password ***** sign into your account.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Thank you

Customer: replied 1 year ago.
It's been awhile I just need a answer your program charge $27 dollars to email me, but what good is that if I can't get on
Expert:  Richard replied 1 year ago.

We operated here via the web interface, you are replying to me now.... so can you do the last instructions I gave you and let me now the results please?

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