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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to know that you are facing problem with your tablet.
dettach it from the keyboard section and unplug the charger if connectd.
Now press and hold down the power button on the tab for 30 seconds and then release it.
wait for 3 mins and the power on the tab let me know how it goes.
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