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Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 5054
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I bought Asus laptop open box from Best Buy.

Customer Question

I bought Asus laptop open box from Best Buy. SN#F5NOBCO45155222. Model#Q5O2LA-BB15T15. PN#9ONBO581-MOOO7O. Is it possible to get an owner/operator manual for this machine?
Submitted: 1 year ago.
Category: Computer
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Is it a refurbished Laptop? Has it came installed with Windows 10?

Can you make sure that model number is Q502LA? Do you see any other number on the bottom side of the Laptop?

Thank you.

S H E F I N

Expert:  Shefin replied 1 year ago.

Hi,

Please be informed that there is no user manual available for the computer, which is designed for Windows 10. However, you can download user manual for the computer, but with Windows 8.1 from the link below.

http://dlcdnet.asus.com/pub/ASUS/nb/N542LA/0409_E8878_B.pdf

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Thank you!
S H E F I N