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Is it a refurbished Laptop? Has it came installed with Windows 10?
Can you make sure that model number is Q502LA? Do you see any other number on the bottom side of the Laptop?
S H E F I N
Please be informed that there is no user manual available for the computer, which is designed for Windows 10. However, you can download user manual for the computer, but with Windows 8.1 from the link below.
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