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Hello. My name is***** can help you with your question.
Don't believe in my opinion that you've done the right thing. This is a common scam and It is something that Microsoft will never do. If you can reverse what they've done, please do that immediately and if you can't then you may need to do a system restore. In any case the first thing I would do is have the charge reversed on your credit card if they charge to because it is not a valid service. I can tell you more detail if you'd like but I want to get back to you immediately with this answer.
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