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Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2713
Experience:  CCNA, A+, MCSE with over 12 years experience.
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I recently downloaded Windows 10. I 't like it and want to

Customer Question

I recently downloaded Windows 10. I don't like it and want to return to the Windows program that was on my computer when I purchased it, but I don't know what it is.
How can you help me?
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

You should be able to revert back to Windows 7 but there are restrictions.

Has it been over 30 days since you upgraded to Windows 10?

Customer: replied 1 year ago.
I upgraded Sept. 28th and it took until 4a.m. the next day to complete the installation.
Expert:  Byron replied 1 year ago.

I see. That's more than 30 days but you can still try to see if it will work.

Click the Start button (the 4-pane icon in the lower left corner) and select Settings.

On the Settings page click Update & Security.

On that page, from the vertical menu on the left select Recovery.

Under Go back to Windows 7 click Get Started.

Customer: replied 1 year ago.
Last evening a friend told me to go to Settings, then click on Update and Security and then Click on Recovery.
I did that and all it did was remove the Windows 10 Apps. It didn't remove Windows 10.
Is this something different you are telling me to do? And what if it doesn't work and I lose my connection with you?
Expert:  Byron replied 1 year ago.

If you selected Recovery and, on the right side of the screen, don't see "Go back to Windows 7",

then it's too late to do it that way.

What's the brand and model of your PC/laptop?

Customer: replied 1 year ago.
hp Pavilion Model: p7-1219
Expert:  Byron replied 1 year ago.

You can do a factory recovery but that would remove all your installed programs and you would need to back up your data files first.

There may be a way to make Windows 10 look and feel like Windows 7 without any cost or the hassle of doing a factory recovery.

There's a free program called Classic Shell that will do this for you. Would you be interested in trying it?

It can always be uninstalled.

Customer: replied 1 year ago.
Expert:  Byron replied 1 year ago.

Thanks. Here's the page:

Once there click the Download Now button and install the program.

One of the handy things it does is put the conventional start button and menus

the way it is in Windows 7.

Customer: replied 1 year ago.
O.k....I hope this works because I hate the way Windows 10 looks and works!
Expert:  Byron replied 1 year ago.

I think you'll be quite pleased with this if you like Windows 7.

Let me know if any issues.

Customer: replied 1 year ago.
Thank you very much for your help!
Expert:  Byron replied 1 year ago.

You're most welcome. Let me know how it goes.

Customer: replied 1 year ago.
Is this the end of our conversation or are you going to remain online with me?
Expert:  Byron replied 1 year ago.

I'll be here.

Customer: replied 1 year ago.
How do I get in contact with you after I close this screen? Do you have a Tech # ***** I just type in?
Expert:  Byron replied 1 year ago.

Save this page as a bookmark/favorite in your browser. You'll also have email notifications from JustAnswer

containing a link back to the question.

Customer: replied 1 year ago.
O.k. Thank you again. Bye.
Expert:  Byron replied 1 year ago.

You're welcome, Yvonne.

Expert:  Byron replied 1 year ago.

How's it going?

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