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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to know that you are facing problem with your head set.
the head set it connected to a desktop computer or a laptop?
and when you use it on skype do you get the buzzing or humming sound too on the desktop?
not a problem you dont need to the phone call service. let me know what all devices are connected to the desktop computer and when did the problem started.
Try to unplug the printer or turn the printer off and then try to use the headphone. Please check the printer is connected fine and the cable is not loose.
unplug and replug the headset jack on the sound port make sure its inserted in corectly.
your pc is connected to the wall socket directly or it connected through a surge protector.
shut down the pc and then connect the pc directly to the wall by pass the surge protector and the check if the buzzng goes off.
open your justanswer email you will get a button view my answer click on it and this chat will relaunch.
one last test we need to perform do you have a normal earplug or a headphone with a 3.5mm, try connecting it and check if you get the same noise.
when you plug in the earbud you do not get the buzzing sound on it?
the buzz came back?
i can make out and understand the the problem is with the sound driver now however it need to be uninstalled and then reinstalled back after rebooting the computer must fix the problem.
go to device manager and under sound video and game controller remove all the entries and then reboot the computer it should pick the driver and install it and if not run windows update to install the driver. Let me know what sould driver is listed in there.
Not the free talk driver you have to remove the pc sound driver from the device manager
open device manager and not the .rft file
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click on the start and seach box type in device manager you will see the icon then you click on it and that should open.
that means the device manager windows is not opening and instead you get the .rft file?
I will open the question to other experts for there views and inputs.
My name is ***** ***** of the expert in computer category. I would like to assist you with your issue. I don't want to waste your time but wish you to perform an activity and see if it makes a difference.
Before that i would like to know if you are still interested to continue with the question