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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I get DVD maker to recognize more codecs so I can put

Customer Question

how do I get DVD maker to recognize more codecs so I can put my pictures and music on a DVD
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
please land line me so I will understand
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem? The remote option is the more preferred option because it will allow us to communicate via a chat window while I fix this problem for you.

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
haven' received a call yet
Expert:  Jason Jones replied 1 year ago.

Hello,

I do not make calls out because that will not help. Do you wish to start a remote screen sharing session?

When the remote begins, a chat window will appear that we can use to communicate with each other.

I will be standing by.

- Jason