Hi there and welcome
Can you remove the power cable and battery from the Laptop and then hold the power button for 60 seconds then release.
Then connect the battery and power cable again, and try to turn on the Laptop.
Let me know the results please.
you should not need any tools, what model Laptop is it as it may not have a removable battery
ok, this model the battery is not removable and is not needed, just do my instructions ignoring the steps with the battery
Can you power it off
Power it on and keep tapping F8 until you get to a menu
Can you get to this?
ok, power it off.
Hold the ALT and with it held, power it on and keep tapping F10
Can you get to the recovery manager when doing this?
It is the internal motherboard that has faulted. Will have cracked when you dropped it
I am really sorry about this and you are going to have to return the Laptop to have this replaced. It is a hardware fault
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.