My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
From Desktop Window > Press Ctrl key and scroll mouse down to reduce the Icon size
Let me know the status
ok, Do this
Right Click Empty space in Desktop > Click View > Click Small Icons
This would reduce the icon size
Can you pinch the touch pad from Desktop Window...
Pinch mean = Thumb must touch left bottom and second finger must touch right top then move fingers to each other ...
Have you tried previous suggestion?
Can i start a remote session as it helps to analyse issue more easily
Please download and install tool from below link
1: Click Above link
2: Click I Agree button
3: Click Download
4: Double click downloaded file to run
I don't feel the start button in oval shape and believe there is no way Start button coming to that shape. I assume that's your feeling since screen was in different resolution. Since i have no options i will opt out to other experts...
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.Let me know when you are ready and online i will fix the problem for you.
your screen resolution must have been been reduced due to which the display has gone larger.