How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Years ago I was on Comcast: xxxx#comcast.net ; but now I

Customer Question

Years ago I was on Comcast: xxxx#comcast.net ; but now I am on gmail. I no longer can access comcast. I can only access***@******.*** with a password ***** xxxx; How do I keep from being blocked??? I am sent back to comcast and of course I can't recieve anything there anymore. What do I do to get out of the unproductive loop?

Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

To clarify, you are trying to sign into your Comcast email account correct?

And do you still pay for any services with comcast?

Please let me know.

Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. Are you still a comcast customer? May i connect with you remotely to check and troubleshoot the issue directly? Thanks

Expert:  Richard replied 1 year ago.

Hi there, let me know when you are ready please

Expert:  Richard replied 1 year ago.

Thank you