How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Recently changed OP Sys to Windows. No problems until today.

Customer Question

Recently changed OP Sys to Windows. No problems until today. From Start Button go to File Explorer and attempt to go to any of the listed items in the Drop Down Menu eg This PC and starts to display the relevant screen but then shuts the whole screen including the Desktop for a second or two and then displays the Desktop. Don't remember doing anything unusual that could have caused this. How do I fix this?
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

what is the make and model of the computer you are using is is a desktop computer with tft monitor?