Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
please follow the step by step instruction in this tutorial video : http://support.hp.com/us-en/document/c02227508
let me know if you need further help
has everything worked out, do you still need help please?
My goal is to provide you with excellent service today.If you have a moment please rate my service by clicking on one of the faces below, positive ratings are appreciated. if you still need help, please reply back to me and i will gladly continue to help you
Note: Please do not rate an answer as poor or bad service if you are not satisfied