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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5176
Experience:  B.Sc. Computer Science with Honors
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I have a problem to buy gems. CodeNU2001. Pogo advise to ask

Customer Question

I have a problem to buy gems. CodeNU2001. Pogo advise to ask you UNLOCK throw help.ea.com. Thank you ID NATALIYA76
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing problem with buying gems. Let me know when you are online.

Expert:  Michelle replied 1 year ago.

Please follow these steps to contact the support team directly for more help:

1. Click the link https://help.ea.com/en/contact-us/ask and sign in with your Pogo name and password.

2. Where it says: ’What Can We Help you With’, type in “Pogo”

3. Click Find Solutions

4. Select "Billing/Purchasing" from the drop-down list

5. Click: Find Solutions

6. Scroll down a little and on the lower right hand side, Click "I Still need Help"

The Window Will Open...
Depending on your geographical location and the time of day, you may see the Blue, Live Chat...
Scroll down a little further, you'll see the Email me...

Hope this helps.

Expert:  Michelle replied 1 year ago.

I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the smiley face below or stars on top right of the page and hit submit. Please don't rate negatively Instead reply me so that i can continue to help you answer you question further.

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