Hello and thank you for choosing just answer.
First, is the Dell Inspiron Laptop still UNDER warranty?
Secondly, did you purchase the laptop in the USA, or Panama? Did you buy it from DELL direct, or from a re-seller?
To qualify for international service, you must purchase the Next Business Day On-site Response Service.Did you do this already? Or did it come included with your purchase?
The primary method for engaging technical support when travelling internationally is to:
Panama Dell Site:
If you have relocated to a new country or are visiting another country for 6 months or more, please submit an international tag transfer : Click Here