For Online Computer Support, Ask a Computer Technician
Hi, my name is ***** ***** I will be helping you.Your best bet is to find a local computer repair shop, or an electronics repair shop.. Best Buy is not really equipped to handle such things. Any competent service technician can fix this.
If you give me your zip code, I could assist you in finding a suitable repair shop.
OK. well since that is the case, you will need to contact Toshiba directly, and setup an RMA.. ( return merchandise authorization )