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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have lost my menu in kindle. It seems to be stuck by

Customer Question

I have lost my menu in kindle. It seems to be stuck by returning to a one line which says
Kindle User's Guide 3rd Edition -- Please help me to get back to the menu that has all the fun games that I enjoy. Thank you
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Kindle and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Kindle and use it.

Let me know the results please

Thank you