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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31236
Experience:  Over 20 years of consulting to the IT industry
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I just bought an iPhone and not able to get my Outlook

Customer Question

I just bought an iPhone and not able to get my Outlook synced to the phone. My server is Dreamhost and sense that something is going on there that is preventing it from syncing. Really a dummy so defer to subject matter experts. Help !
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

To set up your email account on your iPhone, please do the following

  1. Tap the Settings badge on the main screen of your iPhone.
    The Settings page opens.

     

  2. Tap Mail, Contacts, Calenders

     

  3. Tap Add Account
  4. Tap Add Mail Account
    The Add Mail Account page opens.

     

  5. Tap Other

     

  6. Enter the following information for the email account:
    • Name — Your name, which displays on the receiving end.
    • Email — Your email address, which is where replies are sent to and should likely be the same as your username.
    • Password — Your password.
    • Description — Description of this account.

     

  7. After the email account is found, enter the following information for the Incoming and Outgoing Mail Servers (see info below):

    Incoming Mail Server

    Host Name — mail.example.com (replace example.com with your actual domain name.)

    Username —***@******.*** (the email address you’re accessing.)

    Password — Password ***** the email address. If you don’t know what this is, you can request it from the (Panel > 'Mail' > 'Manage Email') section of your panel by clicking edit for the address.

    Outgoing Mail Server (SMTP)

    Host Name — mail.example.com (replace example.com with your actual domain name.)

    Username —***@******.*** (the email address you’re accessing.)

    Password — Password ***** the email address. If you don’t know what this is, you can request it from the (Panel > 'Mail' > 'Manage Email') section of your panel by clicking edit for the address.

  8. After you enter the above information, tap Save at the top.

You should then be able to send and receive emails on the iPhone.

Let me know the results please.