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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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About my Toshiba Satellite C675 laptop, I went to my desktop

Customer Question

About my Toshiba Satellite C675 laptop, I went to my desktop and among the icons I selected my profile picture (Facebook) and replaced my previous wallpaper with it. Now I can't put the picture back and replace it with my regular wallpaper photo called "Heartfelt." I have powered down and then started it up again and all that shows is my profile picture with NO Icons. Can you tell me how to fix this messw, please? Dan McGuiness, email***@******.***... tel.(###) ###-####
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
I have Windows 7 Home premium. There is no message; just my photo
Expert:  Viet - Computer Tech replied 1 year ago.

I do live online support. Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you? Please reply at the box below. Thank you.