Hi, and thank you for asking your question.
Quark uses certain keyboard shortcuts to type the special characters you need; you may check out the COMPLETE character set (and their corresponding keyboard shortcuts) using the following PDF file:
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Hmm, I'm not sure about this - when did this first start? Or, have you been having this issue with Quark since the start?
Keep me posted.
Also, please try these steps now:
First off, Force Quit out of QuarkXPress.
Next, bring up the Finder, and go to the Hard Drive > Applications > QuarkXPress folder.
Inside the QuarkXPress folder, create a new folder by going to File > New Folder.
Label the new folder Preferences (use an upper case P - It is important that Preferences be spelled correctly).
Launch QuarkXPress from the QuarkXPress folder.
Does it crash when using the Glyphs palette this time as well? Do let me know.
Please don't worry about the phone call offer - that's shown automatically by our site itself, and we can just continue conversing further on this page for now.
Now, could you follow the steps I provided in my above reply, and let me know if this makes any difference to the issue?
Also, please let me know the version of Quark you are using as well. Thank you.
I see, looking this up now. One moment, please.
OK, looks like you will need to upgrade your version of Quark to resolve this issue. Please download the FREE 9.5 upgrade first, using the following link:
Run and install the upgrade after downloading, and check if this resolves the issue with the palettes thereafter. Do let me know how it goes.
Yes, it's a pretty large file (~1GB) and so would take quite some time to download. No issues; you may just reply back to me anytime later on at your convenience - this question page will always be accessible through your emails received from JustAnswer. Thanks!
Could you kindly update me on the status of this issue? If you need more help, please use the Reply box below to continue our conversation.