Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Sir/Ma'am when you try to open Internet explorer does it show any error message?
When did this problem started ?
Do you have any other web browsers installed in the PC like Firefox or Chrome?
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Thank you for the details.When you say upgrading,do you mean upgrading from windows 7 to windows 10?
Sir/Ma'am it seems you have opened a new question to reply to me.Please do not open duplicate question instead reply to me in this page.