I'm sorry about the issue. Please try the following fix:
- Please click on the website below in order to create a new Google Account (which is for Youtube also):
, there, click on the option I would like a new Gmail address and continue filling out the form and check.
- If you'd like to recover the old google / youtube account, then please copy and paste here the link they sent you, so I can check.
Please reply at the box below to continue troubleshooting. Thank you.