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Try a system restore on your Laptop>
Here’s how to do a system restore on your laptop:
Step 1:On the Auto repair or Choose an option screen, select Troubleshoot > Advanced options.
Select System Restore and follow the on-screen instructions.
Solution 5: Reset your laptop
A reset does the following:
The first time you do a reset, we recommend that you choose Keep my files. If you’re still having problems, reset your laptop again and choose Remove everything. If that option doesn’t help, reset again and choose Restore factory settings, if the option is available.
Here’s how to reset your laptop:
Step 1:On the Choose an option screen, select Troubleshoot.
Step 2:Select Reset this PC and follow the on-screen instructions.