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Andy, Computer Consultant
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I am trying to get my emails past Oct 18th. I rcvd a msg

Customer Question

I am trying to get my emails past Oct 18th. I rcvd a msg that day that someone was trying to access my acct from unknown device, so they stopped them. I changed my password ***** suggested. However, since then, not a single email has posted.
Yet, while trying to reach them, I found my new emails, formatted differently, but made the mistake of responding to one of them, and now I can't get back there...cause I found it accidentally, and can not retrace my steps. Help, please.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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