Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue. Is it email account? What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
unfortunately there is no way to recover your password ***** you forgot it, but you can try to uninstall and reinstall the application and create a new one, for more informlation please visit this web page : http://support.dataviz.com/support_index_pp.html#4
if you forgot your gmail password ***** follow the step by step instructions at the link below to reset it : https://www.google.com/accounts/recovery/
let me know if you need further help
yes just uinstall the application, restart your phone then redownload and install the application then create a global password ***** your other applications
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has everything worked out, do you still need help please?
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