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Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17013
Experience:  CISCO certified, Microsoft proficient, computing expert.
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WHY IS MY PHOTOSHOP ELEMANTS SAYING "RUNTIME

Customer Question

WHY IS MY PHOTOSHOP ELEMANTS SAYING "RUNTIME ERROR" & NOT LETTING ME GET IN TO DO MY PHOTOS & I BOGHT ELEMENTS 14 ON SATURDAY & THEY SAY THEY"RE STILL PROCESSING MY ORDER. WHAT GIVES?????
Submitted: 1 year ago.
Category: Computer
Expert:  Pete replied 1 year ago.

Hello,

Runtime errors can occur for many different reasons.

Here are two solutions on how to resolve it:

https://helpx.adobe.com/photoshop-elements/kb/microsoft-c-runtime-error-launcing.html

Let me know if you need remote assistance in troubleshooting this problem.

You would need to contact the retailer separately to enquire about your order.

Pete.