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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a virus in my computor that is trying to delete my

Customer Question

I have a virus in my computor that is trying to delete my hard drive if I close it and I have paid microsoft for life time protection and antimalwear and anti hacking also so what can you do to get my computor going again with out damage my email is***@******.***
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

By the way, are you chatting from Virus Infected Computer?

Expert:  arsufi2002 replied 1 year ago.

Are you there

I am waiting for your reply..

If you chat from same machine, i can start a remote session where i can check and perform virus scan.

So please let me know when you are online

Regards,

Fiyaz

Expert:  arsufi2002 replied 1 year ago.

Dear sir,

It seems you haven't responded yet. Hence i am checking to see if you are still waiting for answer

or Cancel this question..

Please reply