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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a lenovo yoga 300, which I bought yesterday. When I

Customer Question

Hi Wes, I have a lenovo yoga 300, which I bought yesterday. When I started it I had to restart a second time, so I think I interupted windows 10 installation. Now nothing seems to be happening and the screen goes black. Any ideas?
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** i will be the expert working with the problem you have posted today.

Expert:  Michelle replied 1 year ago.
  1. Turn off your computer
  2. Next to the power button (on the right hand side), there is a little, small button. Press this button. This button is called the OKR (one key recovery) button.
  3. On boot, you will be prompted with about 4 option. Select the option that says recovery (or one key recovery).
  4. Follow the on-screen prompts.
Expert:  Michelle replied 1 year ago.

your computer will be like the first time you turned on.

Expert:  Michelle replied 1 year ago.

did you try the steps?