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Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Sir/Ma'am the statement you mentioned means the one you trying to download is for 64 bit windows and not for 32 bit windows.
Do you know which is the current version of Internet explorer running on your PC and do you have another web browsers installed in the PC like Firefox or Chrome?
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