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Nathan
Nathan, Systems Manager
Category: Computer
Satisfied Customers: 21980
Experience:  Own/operate computer networking/IT company.
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I have a kindle reader and I am trying to download books My

Customer Question

I have a kindle reader and I am trying to download books My Credit card number with Visa ending in 5742 is showing an expiry date of October 2014 when it is in reality October 2017 . I do not want any books downloaded to my I phone just to my kindle reader.Can you correct this ? Thank you
Submitted: 1 year ago.
Category: Computer
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

You will have to go into your amazon account from your computer on amazon.com to update your billing information.

There are a few easy steps to fix this though.

First, go here:

http://amzn.to/1NupYm0

there you can be sure your card/bank info is correct (right address, valid expiration date, etc)

From there, go here:

http://amzn.to/1N8muYQ

On this page, click on the SETTINGS tab at the top right,

then you can from there set a default card to be used for one click purchases on the kindle.

Under Kindle Payment Settings, click on the Edit Payment Method button, and you can set the card you want used for your kindle purchases.

After that, reboot the kindle by pressing/sliding and holding the power button for 20+ seconds, and it should operate normally from there.

If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1gHgwli

Thank you, ***** ***** a good day,

Nathan

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