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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Lenovo yoga that freezes almost everyday at 1:00

Customer Question

I have a Lenovo yoga that freezes almost everyday at 1:00 pm. Any ideas to the cause? I do not have any background processes (backups, scans, etc.) running. Windows 8.1 and MS Office 2010
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing just answer.

A problem that you have described, could be any number of things. Really really hard to figure out.

Although, I would start with VIRUS scans, ROOTKIT scans, and MALWARE scans.

Using a combination of different tools to accomplish this.

Do you have Windows Defender updated?

Do you have MalwareBytes installed to check for malware?

Expert:  Quiksilver07070 replied 1 year ago.

you can put the Start Bar back....im 99.99999% sure it has nothing to do with it.

Expert:  Quiksilver07070 replied 1 year ago.

How old is the laptop? Do you visits websites, that might be considered nefarious?

Did you ever open emails with attachments from folks you don't know?

Expert:  Quiksilver07070 replied 1 year ago.

Also....when you say it FREEZES, what d you mean exactly?

Does it just hang for a second or 2, and then go bck to normal?

Or does it freeze up, and the only thing you can do is power it off, using the power button?