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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My account was set up by daughter with last digit incorrect.

Customer Question

My account was set up by daughter with last digit incorrect. How do I correct.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What type of account is it?

Are you currently able to sign in the account?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
Outlook on galaxy phone. Always defaults at end of signing in to phone number that is not mine
Expert:  Viet - Computer Tech replied 1 year ago.

Do you mean @outlook.com email address?

So you turn off the phone, then open your email on the phone, then what happens?

Please let me know. Thank you.

Customer: replied 1 year ago.
Havent been able to receive email since august. Asked me to r everify password ***** had been forgotten. Created new password ***** it then says do you want verification sent 2 phone. Its wrong # ***** no.
Customer: replied 1 year ago.
Won't allow me to change number.
Expert:  Viet - Computer Tech replied 1 year ago.

Does it give you any other option when it asks for phone verification?

Does your email address end with @outlook.com? Or something else?

Is your email currently working on a windows or mac computer if you have?

Please let me know. Thank you.

Customer: replied 1 year ago.
I'll try something else. Thanks
Expert:  Viet - Computer Tech replied 1 year ago.

You're welcome. OK, then please reply at the box below to continue. Thank you.

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