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Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I 't think my office software is installed correctly? Every

Customer Question

I don't think my office software is installed correctly? Every time I click on e-mail I have a warning that my subscription is expired. I have 2 separate computers with 2 different e-mail account.
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing just answer.

What is the name of the office software?

Is it Microsoft Office? Or is it Microsoft Outlook?

Customer: replied 1 year ago.
Office home and student
Expert:  Quiksilver07070 replied 1 year ago.

Alrighty.....I think the software is installed fine.....the subscription is the problem.

Are you aware of HOW the subscriptions and pricing works with Office Home and Student?

YOu say you are using 2 computers, and 2 emails.

Just to clarify this.......You have Office H&S installed on both computers, but only 1 works, while the other gives an error saying subscription expired?

Expert:  Quiksilver07070 replied 1 year ago.

Office Home & Student 2016

Best for families who want Office on ONE PC.

Expert:  Quiksilver07070 replied 1 year ago.

you would have to get 2 separate subscriptions to use Office Home and student on 2 different computers.

That seems to be the issue.

If you want to use a single account, on multiple computers....then move to Office 365.

Expert:  Quiksilver07070 replied 1 year ago.

Also...the computer that is expired, was running on a TRIAL version of office home and student....that's why it WAS working

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