Hello and thank you for choosing just answer.
What is the name of the office software?
Is it Microsoft Office? Or is it Microsoft Outlook?
Alrighty.....I think the software is installed fine.....the subscription is the problem.
Are you aware of HOW the subscriptions and pricing works with Office Home and Student?
YOu say you are using 2 computers, and 2 emails.
Just to clarify this.......You have Office H&S installed on both computers, but only 1 works, while the other gives an error saying subscription expired?
Office Home & Student 2016
Best for families who want Office on ONE PC.
you would have to get 2 separate subscriptions to use Office Home and student on 2 different computers.
That seems to be the issue.
If you want to use a single account, on multiple computers....then move to Office 365.
Also...the computer that is expired, was running on a TRIAL version of office home and student....that's why it WAS working