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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36854
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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When I try to open programs, such as Word Perfect, Windows

Customer Question

When I try to open programs, such as Word Perfect, Windows 10 asks for my aol.com password. I have never run into this before and my normal aol password ***** not work. Help!
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does it ask for your Microsoft account password? If so, can you please reset your Microsoft account password ***** the website below using your aol email address as the Microsoft account:

https://account.live.com/ResetPassword.aspx

Please reply at the box below to continue troubleshooting. Thank you.