How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a notebook PC modelX205t that I purchased from

Customer Question

I have a notebook PC modelX205t that I purchased from Staples on 9/22/15. It has stopped working. The screen just glows no icons, or text, no response t o any key stroke. It is dead. What should I do next.
Submitted: 1 year ago.
Category: Computer
Expert:  technicalcat replied 1 year ago.

Hello, and thank you for using this service.

Are you trying to determine if you need to return this unit for replacement?

Customer: replied 1 year ago.
The problem was solved with the help of an ASUS ( the manufacture) service person, who I should of contacted I the first place. Will I be credited the $47 charge?

Related Computer Questions