What model is the iomegra drive? Should have a number behind it somewhere on the device or on box/manual if you still have that.
They have a program where it will find the IP address, from there you can browse to that IP address and access your files.
Download this software, when opening it up it should list IP address and also give you an option to open the contents of the hard drive.
That was the first suggestion, doesn't mean I was finished helping you. Can we setup a remote session to fix this?
ok sounds good
I'm free now if you want to accept remote session I can provide a link to connect me.
yes additional service, only pay if satisfied.
I should have asked before, is there a network cable plugged into iomega or is it plugged directly into your computer?
Plugged in with a USB cable? or what do you mean over wireless network.
Hard to tell if it's hardware of PC issue without remote access.
I will send in the request.