How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have been trying to access my yahoo mail. xxxxxxxxxxxx

Customer Question

I have been trying to access my yahoo mail.
xxxxxxxxxxxx >please help
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,
I'm sorry about the issue. What happens to your yahoo email account? Is there any error or message?
Do you have a windows or mac computer?

Please reply at the box below. Thank you,

Expert:  Michael Norman replied 1 year ago.

Hello. My name is, Mike. I'd like to try and assist you with your issue by providing some information. If you are unable to resolve your issue by using the online account and password ***** tools that Yahoo has available you will need to contact their customer service.

You can do this by going to the following link and following my instructions below:

https://io.help.yahoo.com/contact/index?page=contact&locale=en_US&y=PROD_MAIL_ML

For Topic 1 choose: "Password ***** sign in"
For Sub-Topic 2 choose: "Change password"
For Recommended Options 3 choose: "Email"

This will take you to a Yahoo customer service email contact form. Fill out all of the pertinent information and Yahoo will contact you to help resolve the issue.