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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 33954
Experience:  Over 20 years of consulting to the IT industry
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Lenovo H430. I just upgraded from windows 8 to windows 8.1.

Customer Question

Lenovo H430. I just upgraded from windows 8 to windows 8.1. Now the card reader doesn't work. I can't find an updated driver for it. Also, when I plug in a camera using a cable it no longer shows that I've plugged it in.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

As the first step, I want to rule out any corruption that can cause this please

Can you close all programs.

Then press the windows key + X and click on Command Prompt (admin)

A black window will open.

Type in it

sfc /scannow

press enter and when it has completed, type in

chkdsk /r

Press enter.

It will give a message "the type of the file system is NTFS cannot lock current drive.

chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts y/n" Say Y, press enter and restart the computer.

Please note, while this normally only takes 10 minutes to run, it can take at times number of hours if windows encounters many issues. If this is occurring it is critical to let this complete as it means you have corruption on the hard drive that it needs to fix. Even if it looks like the scan is not progressing, it is, please just let it run to completion. Windows will then start when it has.

Then check and tell me if you still have the problem please

Customer: replied 1 year ago.
I'll try, not sure I have time this morning, but I started scan disc
Expert:  Richard replied 1 year ago.

ok thanks

Customer: replied 1 year ago.
far no integrity violations.
Expert:  Richard replied 1 year ago.

thanks for the update

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