How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 15771
Experience:  CISCO certified, Microsoft proficient, computing expert.
30970729
Type Your Computer Question Here...
Pete is online now
A new question is answered every 9 seconds

A tech support supposedly solved a problem with my email 2

Customer Question

a tech support supposedly solved a problem with my email 2 days ago. however, the problem is now worse. I called the company, and they told me to recontact tech support and there would be no additional charges.
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
I was told there would be no new charges, yet there is a brand new charge in my checking account. what is going on?
Customer: replied 1 year ago.
i am becoming afraid this is some kind of scam. how long can it possibly take to either answer my question or ask for firthrt details. al my emails have disappeared. please, please tell me there is really someone looking at these communiques.
Customer: replied 1 year ago.
okay. here is how we prove there is someone paying attention. it is 11pm here where i am. i am a 71 year old woman. if you are real, please call me.. i have previously provided my phone number. i cannot stay up all night waiting for you to decide how to get more money from me.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.

Hello,

Sorry for any delay.

I am Pete, and I'll be happy to assist with your computer question.

Can you please provide some more detail?