Hello my name is***** am sorry you have encountered this kind of problem. I understand that you recovery partition is not responding at all? Also have you tried the one key recovery option yet?
OK I will no longer proceed per your request
Hi Mam/Sir, It looks like your Operating system is corrupted. You can contact your local vendor from where you have purchased the laptop and tell them to repair or reinstall OS. There might also be motherboard issue due to which system is not able to move ahead.