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Ask Adam Ziolkowski Your Own Question

Adam Ziolkowski
Adam Ziolkowski,
Category: Computer
Satisfied Customers: 15
Experience:  Level 2 Desktop Technician at The hartford
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Y70 touch backlit keyboard not working. I've updated BIOS

Customer Question

y70 touch backlit keyboard not working. I've updated BIOS and drivers. Still not working. Any ideas?
Submitted: 1 year ago.
Category: Computer
Expert:  Adam Ziolkowski replied 1 year ago.

I hate to say it buy you might have a hardware problem... Is your device still covered by warranty?

Customer: replied 1 year ago.
Adam,It happened after I briefly tried Windows 10. immediately went back to windows 8.1 and the backlight feature disappeared. Nothing I've tried has resolved the issue. Any other ideas? -Steven
Expert:  Adam Ziolkowski replied 1 year ago.

try the Fn + Space combination and see if that turns it on. Let me know if that helps

Customer: replied 1 year ago.
no, that's the first thing I tried. Hasn't worked since I reverted to W 8.1.
Expert:  Adam Ziolkowski replied 1 year ago.

Can i login and take a look(###) ###-####/p>

Customer: replied 1 year ago.
i'll have to do that in the morning. It's 2:25 am here. About to hit the rack. When will you be back online?
Expert:  Adam Ziolkowski replied 1 year ago.

about 10am

Customer: replied 1 year ago.
i'll try to connect then. thanks.
Expert:  Adam Ziolkowski replied 1 year ago.

sounds good

Expert:  Adam Ziolkowski replied 1 year ago.

are you going to be calling me?

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