Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to know that you are facing problem with your some account issue if you can tell me on which account you are having problem with i can help you fix it.
do you have another account with your name and photos
if you wish to report a fake account follow the below steps
if you wish i can remote connect to your pc and walk you through the reporting steps
Join Your Remote Desktop Session
How Remote Desktop Works
when you clicked on the link i gave above in the page taht opens scroll down
you will see an agree option..need to click on it
i am an expert at just answer a global support site
i am not a part of facebook but can assist you with issues related to computers and related devices and programs
did you click on agree. it will download a file elsinore exe...click on it to open\run it and allow to install
i am not sure about your subscription details however the same would be there in the just answer email
before contacting facebook would suggest you to try the steps i gave above as even at facebook help center you will be told to follow the same steps
i am relisting the steps again for you
you had to click on agree for the remote session
if you stlll wish i can remote connect
you need to click on that link again and click agree
it will download a file elsinore exe...click on it to open\run it and allow to install
imposter profile is the fake account
the question value is 36$
I was not online let me know when we can continue next. Thanks.