Hi,I'm sorry about the issue. Do you remember your Microsoft Office Word / Excel version, such as 2013, 2010, 2007, etc.?Where did you purchase Office previously?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
I'm sorry, local support can charge you a lot. If you'd like to, I can connect remotely to your computer and fix the issue directly and quickly on your computer for you right now. Please reply at the box below. Don't worry, we guarantee our service. Thank you.