How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35215
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
30037186
Type Your Computer Question Here...
Viet - Computer Tech is online now
A new question is answered every 9 seconds

Can't get world class solitaire to pop up.... can with first

Customer Question

can't get world class solitaire to pop up.... can with first class solitaire... why?
Submitted: 1 year ago.
Category: Computer
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

When you open it, does it have an error or nothing happens? Can we setup a remote session to further troubleshoot?

Customer: replied 1 year ago.
opens up to pogo sign then nothing.... can set up remote
Customer: replied 1 year ago.
world class opens up to pogo sign just before game should come up.... then nothing
Customer: replied 1 year ago.
hello!
Expert:  Cody replied 1 year ago.

Yes, you need to accept offer before we can do remote support.

Customer: replied 1 year ago.
no thanks then for remote... can you still help
Expert:  Cody replied 1 year ago.

Without remote access, I don't have any idea on what the issue is.

Customer: replied 1 year ago.
ok... then I do not want to move forward nor do I want to pay for a service I did not get.....
Expert:  Cody replied 1 year ago.

Remote support is 100% guaranteed and only paid if you're satisifed.

I will however send in your request.

Customer: replied 1 year ago.
ok...do so
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. I'm another computer tech. Do you still need help with this?

With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

Remote support quicker and easier for you as I will do all the troubleshooting steps for you. But if you do not want it, then I can certainly provide written instructions you can use for fixing this issue.

Don't worry, we guarantee our service below. Please reply at the box below, and let me know your option. Thank you.

Related Computer Questions