How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I am wondering why my AOL runs so slowly. It takes forever

Customer Question

Hi, Chris - I am wondering why my AOL runs so slowly. It takes forever for articles and videos and photos to come up. My Lenovo is overall slow, but I am on AOL a good deal of the time, so it really bothers me. I am not much of a computer geek, soI need guidance and patience! Jane
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
Are there things I can delete to speed up the computer? Is it best to "permanently delete" wherever it indicates you can do so.
Customer: replied 1 year ago.
Where do I insert my password ***** all just sent me? It is gignm91.
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,
I'm sorry about the issue. Do you use the AOL Desktop program or Internet Explorer program or Firefox or Chrome, etc.?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,