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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
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Experience:  Computer Technician
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My sons asus memo tablet is encrypted and it won' let us do

Customer Question

my sons asus memo tablet is encrypted and it won' let us do a factory reset
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Try these steps, if it does not work let me know the model number of your Asus Memo Pad please>

Make sure Asus is turned off, and there is more than 10% of battery life available. Then press and hold the "Power button" until you see the boot menu.

Select option clear user data(Using "Volume Up/ Volume Down" key to select, and "Power" button to make the selection).

The device will begin restore the factory mode process.

Customer: replied 1 year ago.
Did not work
Expert:  Randy Computer Tech replied 1 year ago.

Okay, what is the model number of your Asus Memo Pad please?

Customer: replied 1 year ago.
K0W
Expert:  Randy Computer Tech replied 1 year ago.

okay, thank you.

Follow the steps in this link please>>CLICK HERE<<

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