I'm sorry about the issue. What's the brand/model of your printer/scanner?
Was it working previously? Or is this the first time you are trying to scan?
Do you have windows xp, vista, or 7, or 8, 10?
Please reply at the box below. Thank you
Thank you. Scanning does work, so what's the issue you are having with?
Do you still need help with this?Does scanning a photo or document save to a folder on your computer?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Do you need to know how to email a scanned photo or scanned document? etc.?Please reply at the box below. Thank you.